Current Students – Vocational Education and Training

Course /Enrolment changes

Reception can help you with suspension from studies/deferrals or any changes to your course/campus as well as withdrawal from your enrolment. Please remember to apply as early as you can, as rules apply that affect changes of enrolment.

Cross Institution Enrolment

VET students cannot be enrolled with more than one provider at a time. All courses carry unique CRICOS codes which are logged against your enrolment on PRISMS. To enrol in another provider you must request a release from your current college/provider.
Please refer to the application for release for conditions under which a release can or cannot be granted.

Deferral of Studies

If you wish to take time off from your studies, you must seek advice from college administration for assistance. Leave can only be granted under specific guidelines according to the National Standards as per the ESOS Act. However compassionate or compelling circumstances, may gain you one term deferment if all evidence and proof required is supplied. You can only apply for two deferments during the total duration of your student visa.

Fees & Charges

Cambridge International College provides a variety of different payment methods for students applying to study one of its courses. Below is a list of relevant information for both current and future students on how, where and when to pay their school fees.

Forms of payment

Applying Overseas Applying in Australia
International Bank Transfer (Preferred) Bank deposit (Preferred)
Credit Card Credit Card / Eftpos
Bank Cheque – made out to “Cambridge International College” Bank Cheque – made out to “Cambridge International College”
Money Order – made out to “Cambridge International College”

Please note that students paying via credit card will incur a 2% surcharge.

Which bank?

Cambridge International College asks all students paying via international bank transfer or via bank deposit to do so to its account. Relevant bank details including SWIFT Code and or BSB number can be found on your letter of offer. For existing students payment can also be made via internet banking. If you need any further information or clarification please contact the College.

What do I need to make a deposit?

Students paying via international bank transfer or via bank deposit will need to take the following items to the bank:

New Students Current Students
Passport Student Number
Invoice or Letter of Offer Invoice


New Students

Students in possession of a current letter of offer or invoice and that would like to proceed to the Confirmation of Enrolment stage (eCOE) can do so by completing and returning the signed Written Agreement and making payment of the amount listed under initial deposit into the nominated CIC bank account. Once a payment has been made the receipt of transfer can be taken in person to the finance department

Perth Campus Melbourne Campus
Ground Floor Reception Level 5 – Reception
297 Hay Street 422 Little Collins Street
East Perth Melbourne

or scanned and sent with a copy of the Written Agreement to

Current Students

Once a payment has been made the receipt of transfer can be taken in person to the finance department or scanned and sent to
Payment is due once you have received your invoice. Notification is sent to all students to one or a combination of the following:
• Australian home address
• CIC email account
• SMS text message
• Posters on faculty notice boards

Payment dates 2016

For all current students studying a vocational course at Cambridge International College each tuition fee is due no later than the first day of each new term. Late payment charges may apply if payment is made after this date.

Census date

The invoice date is the date you receive your invoice. On your invoice will be your due date. Any changes to your enrolment must be made before your due date.

Due date for payment:

Vocational Education Training (VET) Vocational Education Training (VET)
2016 2016
Term 1 15th. February Term 1 15th. February
Term 2 9th. May Term 2 9th. May
Term 3 1st. August Term 3 1st. August
Term 4 24th. October Term 4 24th. October
Hospitality Hospitality
2016 2016
Term 1 not available Term 1 15th. February
Term 2 not available Term 2 9th. May
Term 3 not available Term 3 1st. August
Term 4 not available Term 4 24th. October
Term 5 not available


Refund & remissions

Please refer to the Policy Library’s Fees and Charges which provides information on fee refunds.

Please refer to the student handbook tab for more information on all academic matters or ask a staff member

Academic Information

Attendance Monitoring

International students enrolled in courses at CIC must maintain a minimum attendance rate of 80% for each study term in the course they are enrolled. Attendance reports are calculated weekly and displayed on the college notice boards, low attendance reminders are also emailed to students whose attendance is decreasing. Please refer to the student handbook or speak to a member of staff for more detailed information on the attendance monitoring process.

Academic Course Progress Monitoring

Course progress is monitored throughout your enrolled course in each unit of competency. You are required to achieve satisfactory academic progress at the end of each term. The VET faculty will review your academic performance and request an intervention according to individual performance.
To show academic progress, you must pass 50% or more of your enrolment every term.


The timetable will be made available closer to the term commencement dates. All timetables are available at both the ground floor and level 2 receptions. They are also posted on the college notice boards two weeks prior to course commencement. All students are given a timetable at orientation, failure to follow the course timetable increases the risk of non-completion and it is your responsibility to ensure that all units are completed within the duration of your CoE. CIC will not extend your CoE if there are no compelling circumstances that warrant an extension to be made. If this occurs, you may not be able to complete your studies.


In order to be assessed in any given unit of study you need to attend a minimum of 80% delivery of the unit (this is the case for each and every unit). Unit Assessments are ongoing throughout your course and can include assignments such as written questions, projects, case studies, portfolios, demonstrations, oral questioning, presentations, group discussions and role play. All assessment items in a unit are compulsory, which means if you don’t pass or complete these, you may fail the unit. Failure to submit assessments is an automatic fail of that unit.

Academic Integrity

To ensure that you have the best possible education, CIC is committed to the fundamental values of academic integrity: honesty, respect, fairness, trust and responsibility. These are the values CIC seeks to uphold amongst its staff and students. Academic integrity means being honest and responsible in academic work. At CIC students will learn the conventions of scholarship to appropriately acknowledge and reference the work of others and effectively participate in the academic community.

Assessment Submission

You must submit your assessment by the deadline date to your Trainer
All students are given the assessment submission process at orientation and again at the start of term. All submission instructions are displayed in every classroom as well as, on the faculty noticeboard.

The submission instructions are also on the assessment cover sheets. If you are unsure, please see your trainer for further instructions.
The trainer marking your assessment makes judgements on whether the required level of knowledge and performance has been achieved.
Students must sign all assignments as being their own work and acknowledge all other sources and references they have used.
All written work must be referenced properly, any work that is found to be plagiarised will result in an automatic fail of that assessment.


In the final week of term, the trainer will give you your results for each unit along with oral and written feedback on each of your assessments. The trainer will advise you on how to improve or if any corrections are required.


The results of your assessment are marked on the assessment cover sheet.
“S” Satisfactory | “NYS” Not Yet Satisfactory | “CO” Competent | “NYC” Not Yet Competent

The trainer has assessed the assignment as being correct.
Not Yet Satisfactory:
The trainer has found the assignment to be incorrect and will advise you regarding further work required to correct it or if NYS for the second time the unit will record a fail.

The trainer has assessed all assessments in the unit and recorded the result as competent

Not Yet Competent
The student has not demonstrated the attainment of the required competencies of the unit

Final Results

The final results for your units of enrolment are available on the faculty noticeboards and via your email account 14 days after the last day of term.
If your results are unavailable please see the reception on level 2.

Student Appeals Form

You can appeal a final competency for a unit by filling out an appeals form available from reception or download one from the internet
You can appeal if:
• You feel any judgments of assessments in a unit have not been correctly considered
• There has been an administrative error.

Adverse Circumstances

Your studies at CIC may be affected by an illness or serious circumstance beyond your control that prevents or affects your preparation or performance in an assessment.
You need to let your trainers and the college know as soon as possible of any adverse circumstances. Please note, you will be asked to provide supporting evidence to support your claim.

Unacceptable Adverse Circumstances

The following circumstances will not be considered
• DNS Did Not Start the enrolled course as indicated on your COE
• Failure to submit assessment/s
• Low attendance in the unit (please note a minimum of 80% attendance for each unit is required in order for competency to be assessed).

Academic Transcripts

A transcript, or statement of academic record, is a document that details your name, student number, course of study, term, units enrolled and date awarded.
If you have completed a Certificate or Diploma, the name of this qualification and the date awarded will also appear on your transcript e.g. Diploma of Marketing on 12 December 2015.

Prior Learning

Credit Transfer

Credit transfer refers to relevant prior formal learning which demonstrates that you already have achieved the knowledge and competencies required for a module/s or unit/s of work.

Ask for a copy of the Credit Transfer Application Form from Reception or download a copy from the CIC homepage. The form enables you to request credit for prior learning against a particular subject/learning unit in order to gain credit for a particular subject/learning segment in your new course.

This request must be received before you are enrolled in that learning unit.

Please refer to the Student Handbook for more information or arrange an appointment with the Director of Studies to discuss further.

Please note that a credit transfer approval may impact on the duration of a students’ CoE and term timetable.

Recognition of Prior Learning (RPL)

RPL refers to your relevant prior learning/experience, which you believe demonstrates that you have already acquired the knowledge and competencies of a specific module/s/unit/s of work.

Ask for a copy of the Formal or Non-Formal Recognition of Prior Learning (RPL) Application Form, from Reception or download a copy from the CIC homepage. The form enables you to provide information about yourself and your request for recognition of prior learning or experience in order to gain RPL against a particular subject/learning segment.

This request must be received before you are enrolled in that learning unit and a fee will apply. Please note that a RPL approval may impact on the duration of a students’ CoE and term timetable.

Language Literacy and Numeracy Support

To help keep you on track with your studies, seek help from our support services available for you:

• Speak to our LLN (Language, Literacy Numeracy) tutor- see noticeboards for support workshop details
• Access the academic support folder on Moodle for extra learning support
• Attend a faculty study support program
• Attend all trainer support sessions
• Contact your lecturers and/or tutor for one on one assistance
• Speak to a welfare counsellor or a member of staff if you feel you need any assistance with your studies
Please refer to the student handbook or a member of staff for more detailed information on the academic support offered on a continuous basis at the college.

Please refer to the student handbook tab for more information on all academic matters or ask a staff member

Vet Academic Calendar


Statement of Responsibilities as a Registered Training Provider

CIC Code of Practice

1. Provision of Education
1.1 CAMBRIDGE INTERNATIONAL COLLEGE (CIC) adopts policies and management practices to maintain high professional standards in the delivery of education and training services, and which safeguard the interests and welfare of students.
1.2 CIC provides a learning environment that is conducive to successful outcomes for students.
1.3 CIC has the capacity to deliver the courses for which it has been registered, provides adequate facilities and uses methods and materials appropriate to the learning needs of students.
1.4 CIC monitors and assesses the performance and progress of its students.
1.5 CIC ensures that the teaching staff has:
The competencies to at least to the level being delivered
Demonstrated achievement of TAE40110 Certificate IV in Assessment and Workplace Training
CIC complies with all relevant guidelines in regards to the delivery and assessment of courses.
1.6 CIC requires its teaching staff to be sensitive to the cultural and learning needs of the students.
1.7 CIC complies with all laws regarding the operation of its premises and ensures that facilities and equipment are adequate for the courses being delivered.
1.8 CIC complies with all requirements regarding the management of Credit Transfer/RPL and the assessment of prior learning.

2. Marketing of Education
2.1 CIC markets its educational services with integrity and accuracy, and does not use vague and ambiguous wording in its marketing materials.
2.2 No false or misleading comparisons are drawn with any other provider or course.
2.3 CIC markets its services consistently with the educational, cultural and regulatory systems of countries in which it seeks to market and does not detract from the reputation or interests of other providers.
2.4 CIC is responsible under this Code for the actions of its appointed agents in relation to the marketing of services to, and the application processes for international students, and makes every reasonable effort to ensure that at all times these agents act in the best interests of applicants and CIC.

3. Access and Equity Principles
3.1 CIC ensures that access to programs is available to all persons regardless of age, colour, gender, disability, race or social/ ethnic background.
3.2 CIC does not discriminate against students on the basis of age, colour, disability, race, gender, social/ethnic background or employer.
3.3 CIC closely monitors all advertising and promotions to ensure that they are free of any discrimination against any person.
3.4 CIC ensures that all of its members of staff are fully aware of their responsibility for adhering to, and implementing Access & Equity principles.

4. Provision of Information
4.1 CIC supplies accurate, relevant and up-to-date information to prospective students.
4.2 CIC supplies this information to students before it enters into written agreements with students and regularly reviews all information provided to ensure that it is accurate and relevant.
4.3 Before a course commences, CIC provides students with an orientation program, a copy of the curriculum (either hard copy or via Intranet), a Student Handbook and details of learning resources.

5. Recruitment
5.1 Recruitment of students is conducted at all times in an ethical and responsible manner. Offers of place in a course are based on an assessment of the extent to which the experience, qualifications, proficiency and aspirations of the applicant are matched by the training opportunity offered.
5.2 CIC ensures that suitably qualified staff assesses the background of intending students.
5.3 CIC provides students with information regarding:
• Application processes and selection criteria
• Fees and costs involved in undertaking courses
• Fee refund policy
• Qualifications to be issued on completion or part completion of courses
• Competencies to be achieved during their course
• Assessment procedures including Recognition of Prior Learning/ Credit Transfer
• Complaints and Appeals procedure
• Facilities and equipment
• Student support services
• Procedures for the safeguarding of the fees for international students

6. Financial Standards
6.1 CIC will ensure that fees and charges are collected and administered in accordance with the provisions of applicable legislative and contractual requirements
6.2 CIC provides all students with details of the refund policy.
6.3 CIC has a refund policy that is fair and equitable.
6.4 CIC ensures that the contractual and financial relationship between the student and CIC is fully and properly documented, and that copies of the documentation are made available to the student.
6.5 Such documentation includes: the rights and responsibilities of students; costs of courses, payments arrangements; refund conditions; and any other matters that place obligations on students.

7. Support Services
7.1 CIC provides adequate protection for the health, safety and welfare of students, including adequate and appropriate support services in terms of academic and personal student counselling.
Please click  Current Students Vocational Education and Training

8. Complaints and Appeals Mechanism
8.1 CIC provides students with access to a fair and equitable process for dealing with Complaints and Appeals and also provides an avenue for students to Appeal against decisions that affect the students’ progress. For student complaints and appeals policy please click
Complaints and Appeals Policy 
8.2 Every effort is made by CIC to resolve students Complaints. To this end, a member of staff is identified to students as the reference person for such matters. The Complaints and Appeals mechanism as a whole is made known to students at the time of enrolment.
8.3 Where a Complaint cannot be resolved internally, CIC will advise the student of where assistance is available with an independent outside arbitrator.

9. Record Keeping
9.1 CIC maintains complete and accurate records of the attendance and progress of its students, as well as financial records that reflect all payments and charges and the balance due. CIC will provide copies of these records to students on request.
CIC maintains a trust account for both local and international students to ensure security of students’ fees.

10. Qualifications
10.1 CIC complies with all requirements of Government authorities in regard to the information contained in Diplomas, Certificates and Statements of Attainment.
10.2 CIC issues qualifications in accordance with the Conditions of Registration.

11. Insurance
11.1 CIC maintains adequate and appropriate insurance, including Public Liability and Work Cover.

12. Quality Assurance
12.1 CIC adopts and maintains a quality assurance system that includes clearly documented procedures for managing and monitoring all courses and for reviewing student/ client satisfaction.

13. AQF
13.1 CIC is committed to being fully compliant with all aspects of AQF requirements

14. Dependent Obligation
14.1 If you are brining school-age dependent between 5 – 18 years old with you to Australia under a dependent visa, as part of the condition of this visa, you must maintain adequate schooling arrangements as they are required to attend school full-time.
14.2 School-aged dependents of Student visa holders can attend any school that meets relevant requirements for domestic registration. They are not required to attend CRICOS-registered* schools because dependents are not Student visa holders.

15. Change of Provider
A student who wishes to transfer to another Education Provider prior to completing 6 months of a course they are enrolled into at the College which is the Principal course, should go to Reception for a copy of the application form or access the application form from the intranet. The College’s policy and procedures on transfer are also available from the intranet. The College will assess each application as per its policy and procedures. Where the Letter of Release is granted it will be provided at no cost to the student.
More information is available from: Transfer Between Providers Policy

Student Code of Conduct – CIC VET

{Abridged version}

Student Code of Conduct (full version)

The Objective of Cambridge International College’s Code of Conduct is to promote an environment in which students develop a positive and responsible attitude towards the work environment, customers and colleagues and to set clear guidelines for acceptable behavior.We expect students to develop and maintain a positive and responsible attitude towards their studies to show respect towards other students and staff members and work within the guidelines of academic integrity.


• Treat each other with fairness, consideration and respect
• Speak only English on campus
• Be aware of and avoid all behaviour which might embarrass, offend or upset others [ this may include neglecting personal hygiene, inappropriate hygienic behavior in bathrooms and kitchens, inappropriate dress] • Avoid behaviour which may be deemed to invade the privacy and personal space of another student
• Ensure that your behavior on campus and any dealings with CIC are legal and ethical

While this Code of Conduct has been framed for application to students, it also applies to staff members and anyone else on campus.

Student Handbook


Perth Campus

Melbourne Campus


PERTH STUDENT SUPPORT TEAMOur Student Support Counsellor provides personal counselling assistance and support to students. The counsellor is qualified, experienced and provides a free and confidential service.SHANTHA COOMARASWAMY B.Ed. (Hons), MA (Lond), Grad Dip Soc.Sc (Counselling) M.A.C.A

Shantha has over 30 years’ experience supporting students from multi-cultural backgrounds in Educational Institutions in the UK, Singapore and Melbourne. She has helped students to deal with time and anger management, emotional issues related to family matters, exam anxiety, body image, addiction, relationships, depression and other related issues.

Office Location and Opening Times:

Level 3, 297 Hay Street, East Perth
Time: Monday-Friday 8:30am-4:30pm
Extended hours: Mondays and Thursdays 8:30 a.m. – 7p.m
Or by email anytime.

Please feel free to drop by the Counsellors’ Office, however if unattended, you may
• make an appointment via reception,
• email
• or call +618 92219990
Alternatively if you would like to discuss your issues and correspond via email, please feel free to email your thoughts anytime and your email will be responded to as soon as possible.


The service is FREE & confidential

Sometimes people need a little advice or help solving problems. It may be problems with family, housing, employment, college attendance, not feeling so good or a number of other issues. It may just an opportunity to talk.

Student SupportTeam


Denis has over 20 years experience in pastoral care and working with young people. He has training in Theology, Education, Pastoral Care and Counselling. He has a long involvement in individual care and advocacy as facilitator of youth groups in local church communities.
0433 137 328
Work Days:: Monday, Tuesday, Friday


Randolph has worked as a guidance counsellor dealing with culturally diverse students over a period of 10 years in California (USA). Randolph has also worked as a special education teacher, teaching children with multiple disabilities in California. He has also worked in Australia as a case manager/counsellor with people who have multiple barriers ranging from drugs and alcohol and including ex off enders. Randolph speaks Urdu, Hindi, Persian and English. He uses a proactive approach. Randolph is a registered clinical counsellor with ACA and a registered psychologist
with AHPRA.
0425 177 171
Work Days: Wednesday , Thursday


Hyacinth is a multilingual Registered Educational Psychologist. Hyacinth has Clinical membership with Australian Counselling Association and American
Counselling Association, full registration with Victorian Institute of Teaching, and Victorian Psychological Board.

Hyacinth has 30 years experience in education. She has worked for 10 years as Science teacher in India, and in California, USA, for 20 years as a School Psychologist, School Counsellor, Special Education Coordinator / Teacher. Hyacinth worked with students with multiple disabilities and problems ranging from substance abuse to depressive disorders. Hyacinth worked 18 months as a Counsellor, in Australia, for Centacare with Marriage & Relationship, Family, Personal, Grief Loss, Depression, Anxiety Disorders, Loneliness, Substance Abuse, Alcohol, and Divorce/Separation.
0430 198 366
Work Days: Wednesday
*Subject to change.

School Contact Details

Perth Campus

General Enquiries

297 Hay Street, East Perth.
T:+61 8 9221 9990
F: +61 8 9221 9993


297 Hay Street, East Perth.
T:+61 8 9221 9990
F: +61 8 9221 9993

Payment & fees

297 Hay Street, East Perth.
T:+61 8 9221 9990
F: +61 8 9221 9993


Vocational Education


English Department


Melbourne Campus

General Enquiries

Level 2,422 Little Collins Street, Melbourne.

T:+61 3 9663 4933 | F: +61 3 9663 4922



Level 5, 422 Little Collins Street, Melbourne.
T:+61 3 9663 4933 | F: +61 3 9663 4922

Payment & fees

Level 5, 422 Little Collins Street, Melbourne.
T:+61 3 8888 6582 | F: +61 3 9663 4922


Higher Education Department

Level 5, 422 Little Collins Street, Melbourne
T:+61 3 8888 6523

English Department

Level 4, 422 Little Collins Street, Melbourne
T:+61 3 8888 6540

Emergency Contact details


CRICOS (WA) 01459A, RTO 2325
CIC VET Pty Ltd trading as Cambridge International College